If all went well, you should see a success marker beside each function. You can choose to Save Session Log to record all this current information for later analysis or repair notes. If your Chromebook runs like a snail, your best bet is to just restart and see if the performance issue clears.
To do that, do the following:. Step 2: The screen dims, and a pop-up appears. Click the Power Off button. It will then ask you to restart to complete the update. Step 2: Click the Gear icon located on the pop-up menu. This takes you to Settings. Step 4: Click the Check for Updates button. This checks for the latest version and installs any updates. Step 5: If your Chromebook updated, click the Restart button to complete. This is a serious error that indicates a possible problem with the operating system OS.
If this happens, you need to perform a full recovery, one of the three important but very different options for wiping your Chromebook:.
With this method, you need the Chromebook, a separate computer with access to the Chrome browser, and a portable SD or USB drive with 4GB of space or more for saving data. Step 1: Install and launch the Chromebook Recovery Utility extension in Chrome on a separate computer. Use your storage device to move settings to the Recovery Utility.
Fully reset your Chromebook while keeping as much of your data as safe as possible. To use your flash drive or card again, you will need to open the Recovery Utility app and do the following:.
Step 2: Select the Erase Recovery Media option listed on the drop-down menu. This error pops up after booting the machine. Since it stops you from accessing the OS in any way, resetting the Chromebook becomes difficult.
You need to insert a recovery drive instructed. Then, go back to the previous Recover your Chromebook instructions. To resolve this, start by checking your internet connection. Ideally, you want a strong Wi-Fi or Ethernet connection. Click the Power Off option. This will wipe away your settings and hard drive, so make sure everything is saved to the cloud before you begin.
There are many different error messages you can get when signing into a Chromebook. Generally, we advise that you double-check your password, username, and Google account to make sure all are up to date and functioning as expected. The problem could be one of these three. Did your battery just die? Did your Chromebook unexpectedly crash, and it needs to be turned on again? Did you accidentally lower the screen brightness all the way down?
These are all easy fixes that could clear up the issue. Step 2: Press and hold the Refresh button and then tap the Power button. This performs a hardware reset that can fix your screen. However, this process can vary based on your Chromebook, as some models may have a special Reset button or tell you to remove the battery. This is a problem when your speakers are working fine, but no one can hear you speak — or all they hear is static — during conference calls and other situations.
Try hard resetting your Chromebook and make sure that Chrome OS is fully updated. You may also have better luck switching your meetings to Google Meet. The app now trying to access the camera may be experiencing issues. If not, uninstall the troublesome app and then reinstall it.
If the camera issue persists, move on to the next solution. Go back to the Recover your Chromebook instructions provided earlier.
The settings associated with your account may be causing issues. Log out or restart the Chromebook and then click the Browse as Guest option on the login screen. If the keyboard or touchpad troubles are gone, then delete your account and add it back to the Chromebook. It may remain unavailable for a while. Give it a good 30 minutes before attempting to boot the device again. If not, take it to another room far, far away to try a different outlet.
If it suddenly starts charging, there may be too much electrical noise on a specific circuit. Is it damaged? Can you see the internal wires? Are the USB connector or the charger prongs bent? If so, a new power adapter is in order. This method is only available for specific models listed here. Step 3: Press the Power button for 30 seconds.
This supposedly discharges anything still lurking on the motherboard. Chrome occasionally runs into a problem where it keeps reloading browser tabs, slowing down everything else. This leaves little else for other programs and apps. This opens Task Manager. Click the End Process button. When browsing the web and your Chromebook crashes for no reason, your best solution is to turn off your Chromebook. Let it remain off for a moment this clears the memory and then restart.
If that fails, a web page you frequent could be the problem. Extensions or apps can also cause crashes, requiring their removal. Step 3: Right-click on the app you think is problematic and select Uninstall or Remove from Chrome on the pop-up menu. Step 2: Click the three-dot Customize and Control icon located in the top-right corner. Step 5 : Click the Remove button on each extension card that you want to delete.
If you merely want to temporarily disable the extension, click the Toggle instead. If you continuously encounter this error, something is wrong with your OS or settings. One of the easiest and most effective solutions is to close unnecessary browser tabs and windows. If closing a few tabs finally allow you to open a new one, then system memory is your issue. Chromebooks typically have low memory capacities due to their web-based roots.
Moreover, Chrome tabs can consume that finite space. Failing extensions can also be a problem. To solve that, follow these steps to disable or remove them:.
If all else fails, check your internet connection, clear your browser cache, or try opening a web page in an incognito window. Assuming you have the web address right, this error is often caused by cookie or proxy issues. Be sure to save your online passwords before deleting data:. Step 1: Open Chrome and click the three-dot Customize and Control button located in the top-right corner. Step 3: Select Clear Browsing Data on the following roll-out menu.
Step 4: A pop-up window appears on your screen. The Basic tab provides three options, while Advanced extends the list to five. Select the data you want to delete and click the Clear Data button.
The problem could also be your proxy settings sometimes indicated by a message about proxy issues. If you are using a guest profile on a Chromebook, this will probably solve your problem. However, you must input the correct proxy settings as prompted after checking the box.
If you recently switched to a Chromebook and you are having trouble accessing your old documents, there are several workarounds. This app functions just as it does on Android, so you should feel right at home. Another option is moving to Word Online. This is a specific, well-reviewed Chrome extension specializing in making it possible to use Office features on your Chromebook and with various applications. If you have online Office capabilities, this web-based solution is ideal.
The easiest short-term solution is to switch to a parent account for the Zoom video. However, for repeat Zoom sessions, there is something else you can try: Download the Zoom app, and have the student manually enter the Zoom Room number to join a session instead of clicking on the invite link. Note that some features may still be limited on Zoom because of some inherent compatibility issues with Chrome OS. You may not be able to record video directly in Zoom, for example.
Check the System Clock to make sure that the Wi-Fi icon is full. If it appears empty hollow , your Wi-Fi is probably switched off. The Wi-Fi toggle should turn blue as your Chromebook connects to the local network. Old wireless networks may not work with your Chromebook. This is unusual, but if your router is several years old, you may want to try a different network to see if you get a better connection.
This opens Settings. There is no rule as to which file types can be affected by this error. For example, you might try downloading a video file from a verified website and nothing would happen. This article will provide you with a few methods that you can use to solve this issue. It could easily be an issue on the other end that has nothing to do with your Chromebook.
Everything that happens on a website is being controlled and maintained by multiple servers. Sometimes, you might not even be able to open the website. With that in mind, you should first make sure that the error is on your end. To do that, visit other trustworthy websites and try downloading files from there. If you come across the same issue, then proceed to the methods outlined below.
NOTE: Make sure that your internet connection is strong enough for downloading the file that you want. Slow download speeds can prevent you from downloading most files.
Although the download might start, it will be too slow and might even stop suddenly. There are several methods you can try that are highly likely to solve this issue. All of them are straightforward and easy to do. The first method requires you to restart your Chromebook device. The Chromebook download error mostly occurs when your Chromebook is being used for a longer period of time without shutting down.
While you are using your Chromebook device to browse the Internet, it stores temporary files as cache memory. Sometimes, this cache memory can interfere with some of the processes.
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